With cloud solutions prevailing in the global sector, many educational institutions are rapidly switching toward them to achieve greater efficiency with their unique features.
Gone are the days when the educational sector entirely depended on traditional phone systems. As they were challenging to maintain and had hefty expenses, this became the right time to switch to a cloud telephony solution.
This blog discusses the seven essential reasons why moving towards cloud telephony solutions is critical.
7 Ideals Reasons Why the Education sector is moving to Cloud Telephony Solutions:
- Robust Cloud Storage
Switching to the cloud environment can enable businesses to grow their infrastructure resources at a minimal cost. Also, you don’t need to worry about the installation and maintenance of the hardware.
With cloud solutions, businesses can also access the data hassle-free without any complexity. As the education sector deals with a challenging database of student records, it is crucial to move to a solution that satisfies the business needs.
Also, if an organization is looking to open a new branch in another location, storage is not a concern, as the cloud enables brands to access the data from anywhere. Hence, for a new branch, you can continue using the existing cloud systems that come with unlimited storage.
- Cost-Efficient and Stable Cloud Storage
Yet another solid reason to move towards cloud technology is that it is entirely cost-effective compared to traditional phone systems. Also, businesses can experience tremendous data storage at an affordable price, which is not possible with traditional systems.
With stable cloud storage to accommodate millions of students’ data, it also excels at accessing the records in a few clicks instantly. With the extracted data, customized reports and analytics can be performed quickly. This paves the way for making futuristic decisions and improving the performance of students, teachers, and the organization.
For example, if staff wants to get separate data for a particular student, they can easily extract it by filtering by ID numbers, names, classes, and sections. With the collected data, they can quickly determine the student’s performance.
- Improve Communication Throughout the Institute
As educational institutions have multiple branches in different parts of the country, streamlined communication within the institute is essential. It is also vital to seamlessly communicate between students, teachers, and parents. Manually managing, sharing, and analyzing data is a complex task, and ensuring that nothing is missed is important.
Also, cloud telephony services can be a perfect solution for managing data, calls, messages, and admission registration forms. With the missed call service feature, institutes can track missed calls, which helps eliminate losing customers.
They can also send important notifications to parents and students regarding holidays, exams, and other information. For instance, if there is an upcoming event in the institution, they can send a bulk SMS to the parents to notify them.
- Ease in Managing Multiple Locations
With Cloud solutions, handling communication from multiple locations globally is extremely easy. Traditional business phone systems will have multiple phone systems and contracts. It will be a tiring task to manage the communication process across locations.
Although admissions may happen from various locations, the process will be the same. Instead of appointing different staff to handle the admission process at other regions, a single team can be assigned to engage with parents regarding the admission query. This saves both the cost and time of institutions and staff.
- Extensive Mobility and Flexibility
Cloud telephony service promotes a remote environment and enables organizations and their staff to work from anywhere. Also, cloud solutions are device-friendly and can be handled through web browsers on laptops, desktops, mobiles, and tablets with an internet connection. Moreover, businesses can reduce the additional costs for physical infrastructure, hardware, equipment, and other setup activities.
Also, for the educational institute dealing with multiple student records every day, it is complex to add or remove the details of a particular student. With cloud telephony services, one can easily add, remove, and access records flexibly and in seconds with its powerful storage.
- High-end Security
Security is a crucial factor in every sector. The educational industry deals with millions of sensitive student information, so it is essential that it is protected and secured. Cloud-based telephony solutions specialize in security factors and come with multiple layers of protection.
Also, maintenance and upgrades are easy to perform with a few clicks. Businesses can transition to the latest software seamlessly, adding security to the brand. If anything suspicious occurs, the system is locked, eliminating the chances of data threats.
The cloud provider is responsible for handling them, and it consists of security factors such as multi-factor authentication, password protection, etc. Hence, educational records are completely safe when it comes to cloud telephony solutions.
- Reliability
As cloud solutions have robust storage features that can accumulate millions of data in seconds, all business information is safe and secure and can be accessed with a few filters. If the device gets damaged or doesn’t function, the data is safe and can be accessed from other systems without any worries. Hence, data recovery is very simple and easy if there is any unexpected event or disaster.
Apart from this, cloud solutions are also known for their excellent uptime. Whenever an institute receives calls from parents or other customers, they can seamlessly engage them without any interruption. An instant response can enhance customer satisfaction and make the brand more visible.
Conclusion:
In addition to all these factors, cloud telephony solutions are also known for their rich features, such as end-to-end call management, sticky agent, multi-level IVR, ACD, international and domestic calling, etc, that can be accessed in a single informative dashboard. Educational organizations that use traditional phone systems find maintaining customer queries, student records, and the admission process challenging. They can undoubtedly excel and streamline their work operations with cloud solutions and their features.
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