They empathize with their team
Servant leadership is a concept that gets thrown around a lot at a lot of leadership trainings in the Philippines. It refers to people who are willing to help their employees beyond their line of duty, without any selfish ambitions or ego.
Bosses are people who think that it is the duty of the employee to serve their every whim, fulfill every task without fail, and listen to their decision without question. Some people who never been in leadership roles even think it as a weak trait to have in the tough world of business.
Why should you seek to help others, when business success is heavily based on competition. Yet, this authoritative form of leading just makes you seem bossy and untouchable.
This even stifles their creativity.
Servant leaders, instead, put themselves in the shoes of their employees. They try to understand why the person is struggling and finds ways to remove obstacles that hinder them from working effectively. After all, they were once a struggling employee who also wanted to receive help from his or her manager.
They rarely micromanage
A boss is someone who micromanages closely observes or controls your work, to the point that there seems to be no employee autonomy whatsoever. Both the manager and employees experience burnout. Pressure from constant monitoring makes employees hesitant to continue to their projects because of negative thoughts and focus too much on the process and details to point of never reaching execution. Bosses feel like they have too much on their plate.
Instead, leaders are first, transparent with their expectations and let employees fulfill those expectations on their own. Second, they let their people be accountable for each other’s performance. The manager trusts certain staff members to audit the performance of his coworkers. If there is a newly hired member, long-term employees can be the one to judge his or her first-month performance, and tell the results to the leader afterward.
They are unafraid of change
Businesses succeed because of innovative and creative ideas that were never done. It would only make sense for companies to have effective leaders who are aren’t of change, because their imagination hugely contributes to their long-term profitability. Imaginative workers are also motivated to work and endure any challenge that comes their way.
Sadly, brave leaders aren’t chosen by a company. People afraid of challenging the status quo are the ones who get chosen instead. Consequently, they become bosses who loathe inventiveness and because of several reasons. They do not like have their decisions challenged because it is a sign of losing control. Some of them are so indecisive and are scared of making the wrong decision.
It is important for companies to know the differences between a bosses and leaders because these people can uplift or bring them down.
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